**If a resident requests a refund for an ACH payment, ClickPay must wait 5 business days to ensure the payment clears. After 5 days, upon formal written request from the property manager, ClickPay will initiate a refund to the resident. See the timing and process of the the refund below.**
Refund Timing of credit/debit
- The refund/credit hits the resident's account on the NEXT business day after the issuing of the refund if the refund is processed before 7pm EST. The LLC bank account will receive a debt in the refunded amount the 2nd business day.