Payment Processing Time

Standard Processing Time

Payments will debit from the resident's account 24-48 business hours after the transaction has been initiated in ClickPay pending clearing from the resident's bank. Payments that are rejected (insufficient funds, invalid account number) will not debit from the resident's account and a notice will be triggered to the resident 5 days after the initial transaction.

**Credit Card Transactions are instantly approved or declined when initiated**

Bank Holidays

Payments made after 3:00 PM on a day before a bank holiday will not process until the next business day. Also, you will not receive any deposits on a bank holiday, nor will there will be a file for these days as well. All files and deposits will be batched and deposited the following business day.