Decision Engine Rejection Codes

How to Reject an Item:

Step 1: Click the "Reject" button from Review.

Step 2: A pop-up will display with a drop down menu.

Step 3: Click the arrow to show the different reasons.

Step 4: Select the rejection reason and then select "Reject".

All Checks are mailed back to the main office.

Rejection Codes for Management to Use:

You do not need to notify ClickPay via email of a rejected payment unless it is for 605-Check Needs to be Split.

Please email [e-mail] to request assistance for rejection code-  605-Check Needs to be Split.